Privacy Policy
Your privacy is important to us at HARVESTROLLEY. Please read our Privacy Statement to understand how we handle your personal information. By using or accessing our Services in any way, you agree to the practices and policies indicated below, and you hereby consent to us collecting, processing, and sharing your information in the manner specified in this Privacy Policy.Keep in mind that your use of Harvestrolley's services is always governed by our Terms of Service, which include our Privacy Policy. Any words used in this Policy that aren't defined will have their definitions provided in the Terms of Use.
Information You Voluntarily Provide
PERSONAL/CONTACT INFORMATION
When you place an order on our Site, we collect your name, email address, mobile phone number, mailing address and credit card number. The personally identifiable information we collect when you place an order or register for membership on our Site may be used for any of the following purposes: (1) to fulfill your requests for products and services; (2) to notify you of order, delivery, and shipment statuses; (3) to provide you with offers from HarvesTrolley; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect security or integrity of the Site and our business.
Your personal information may be shared with reputable third-party associates of HarvesTrolley that work with us to provide products and services to our customers. We may use this information for marketing campaigns in order to market products and services to you, unless you have asked us not to. We may also disclose your information to third parties if the law requires it or to protect the rights or property of HarvesTrolley.
If you do not want us to share your contact information with other companies or organizations, or do not want to receive additional promotions from us, please let us know by emailing us at help@harvestrolley.com. If you opt-out of promotional or newsletter emails from HarvesTrolley, we may continue to send you certain transactional communications, such as service announcements and administrative messages relating to HarvesTrolley that are necessary for our relationship with you.
Mobile marketing campaigns may involve you sending an e-mail from your mobile device to us or a third-party campaign operator. An e-mail or other response will then be sent to your mobile device. Opting to participate in a campaign is solely your choice. When you engage in these mobile marketing campaigns, we and the third-party campaign operator may collect your mobile phone number, the name of your wireless service provider, images that you send using your mobile device as part of the campaign, and other relevant information.
How We May Collect Personal Information
We use the Personal Information we collect or otherwise obtain about you for the following purposes:
- Provide and manage the Services: We use your Personal Information in connection with the provision, administration, and management of the Services.
- Process your transactions: If you place an order through the Services, we will use your Personal Information to process your payment and facilitate the delivery of your order. This may include information provided to us by our payment processors and partners.
- Provide customer support: We use your Personal Information to respond to your customer support communications and inquiries and assist you in your use of the Services.
- Communicate with you: We use your Personal Information to provide you with relevant information about us or our Services (including details about our community affairs efforts) or to request information or feedback. These communications include sending you from time-to-time important updates about the Services, communications about changes to this Privacy Policy or other applicable terms and policies.
- Carry out our marketing and advertising activities: We (and our partners) use your Personal Information to send you marketing and promotional materials and communications, including interest-based and other advertisements, and to analyze and measure their effectiveness. Details on how to exercise your choices with respect to marketing and interest-based advertisements can be found in Your Choices and Data Rights below and Interest-Based or Online Behavioral Advertising above.
- Customize and personalize the Services: We use your Personal Information to help us understand which parts of the Services are of most interest to you and customize or personalize your experience. Based on how you browse, use, or otherwise interact with the Services, we display content, advertising, recommendations and otherwise personalize the Services to you.
How We May Use Personal Information
We may use Personal Information:
- Identify usage trends and improve the Services: We use your Personal Information to help us (or our service providers and partners) conduct research and analytics about your use of the Services and identify usage trends. We also use your Personal Information to identify issues, test new features or changes in our features, and improve the Services.
- Maintain security and prevent fraud: We use your Personal Information to (a) help maintain the security and integrity of the Services, (b) detect, prevent, investigate, and protect you, our business, our users, and others from fraud, unauthorized transactions, and other unsafe activity, and (c) protect the safety, rights, or property of any person, the public, or Harvestrolley
- Satisfy our legal obligations: We use your Personal Information to comply with applicable laws and regulations, respond to legal process, and/or respond to requests and communications from law enforcement authorities or other government officials.
- Community Affairs: Harvestrolley.com is active in local communities as part of our mission to create a world where everyone has access to the food they love and more time to enjoy it together. We may use your information in connection with our community affairs efforts.
- As otherwise necessary or appropriate: We will use your Personal Information for other purposes at your direction or with your consent.
If you would like to download or delete your personal information, you can do so go to Profile - Delete Account , or email us at help@harvestrolley.com In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know.
HEALTH AND AGE INFORMATION
When you register for membership on our Site, we also collect your basic health profile information when you actively give us such information. The health and age information we collect allows HarvesTrolley to evaluate your self-reported health status to determine basic program eligibility. You will be notified at registration if your profile excludes you from participation in the plan. HarvesTrolley will not disclose your health and age information (including self-reported height and weight) to third parties.
CREDIT CARD AND PAYMENT INFORMATION
HarvesTrolley does not share payment information with third parties.
OTHER INFORMATION YOU MAY VOLUNTARILY PROVIDE
From time to time, HarvesTrolley collects third-party email addresses or other contact information from our users and customers so that HarvesTrolley may send information to their friends and family on an as-requested basis. For example, HarvesTrolley collects email addresses when a customer provides us with that information so that we may send out Referral Coupons. We also require the same information when customers utilize certain functions such as “email this to a friend” features.
Information Provided Automatically
WEB BEACONS, PIXEL TAGS, AND 3RD PARTY COOKIES
HarvesTrolley, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image which is used to better understand the browsing patterns of visitors to the page.
When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along, such as the IP address of the computer that requested the image, the time the web beacon was viewed and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you.
Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser’s help section to determine how to configure your browser to reject or manage first party (i.e., HarvesTrolley) and/or third-party cookies. HarvesTrolley shares aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally identifying information to these vendors.
What HarvesTrolley Does With Your Information
HOW DOES HARVESTROLLEY PROTECT CUSTOMER INFORMATION?
Protecting your information from unauthorized disclosure is extremely important to us. We use the industry standard technology to protect import from './../src/components/header/index'; the security of your information. We have taken certain physical, electronic, contractual and managerial steps designed to safeguard the information we collect from you. Unfortunately, no data transaction over the internet can be guaranteed to be 100% secure. The Site operator is not subject to the privacy and data security requirements of the Gramm-Leach-Bliley Act (“GLBA”) or Health Insurance Portability and Accountability Act (“HIPAA”).
WILL HARVESTROLLEY DISCLOSE THE INFORMATION IT COLLECTS TO OUTSIDE PARTIES?
HarvesTrolley shares information with third-party intermediaries for shipping and billing purposes and with other third-party intermediaries that provide a service for HarvesTrolley to help us operate our business, our Site, or administer activities on our behalf. These companies do not retain personal information or share it with any other parties. These companies may include Cybersource, United Parcel Service, Federal Express, Visa, Mastercard, Discover, American Express and others.
HarvesTrolley may also provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors.
In addition, from time to time, we may make customer names, e-mail addresses, postal addresses, and transactional data available to third party marketing partners, such as through Data Cooperatives, whose products or services might be of value to you. Data Cooperatives use the information provided by participating marketers to provide more relevant marketing to consumers and reduce wasted marketing expenses. No individual transactional information is shared with the marketers, but rather it is used by the Data Cooperatives to provide services to the marketers who participate in the cooperative. We engage Data Cooperatives for the commercial purpose of better marketing to existing and prospective customers. You agree to the sharing of the above-described information with Data Cooperatives and third party marketers, and to be eligible to receive such materials when you sign up with us. If you do not want us to share your information with other companies, including Data Cooperatives, please let us know by emailing us at help@harvestrolley.com.
HarvesTrolley may also disclose your personal information to third parties in certain limited circumstances, as follows (1) as necessary if we believe that there has been a violation of our Terms and Conditions, of the law, of our rights or of any third party; (2) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (3) if you have given permission for us to share your account information with other members of your household.
HarvesTrolley may also sell, transfer, or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
OUR BULLETIN BOARDS, SOCIAL MEDIA PAGES, CHAT ROOMS & USER BLOGS
Our program provides support through bulletin boards, chat rooms (support groups), social media pages and blogs. This format gives our members the opportunity to interact with each other. These areas are moderated to help keep inappropriate messages from being posted. You are offered the opportunity to include your e-mail address with your message, but you are not obligated to do so. Please keep in mind that whenever you voluntarily disclose personal information online (whether it is on message boards, through e-mail, in meeting rooms, on social media pages or in blogs) your information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any third parties. We reserve the irrevocable, perpetual and worldwide right to copy and post both within the HarvesTrolley website, and those of its parent, affiliates, subsidiaries, assigns, agents and licensees and any social media outlets and advertising medium through which we are engaged any comments, pictures or other information you post on the bulletin boards, social media pages, chat rooms, blogs, or elsewhere on the HarvesTrolley community website, without any further notice to you or any remuneration therefore.
DATA SECURITY AND RETENTION.
We take necessary physical, technological, organizational, and administrative security measures to safeguard your Personal Data against unauthorized access, use, and disclosure, depending on the kind of Personal Data and how we process it. You may also help safeguard your data by choosing and protecting a strong password and/or other sign-on method, restricting access to your computer or device and browser, and signing off when you've finished using it. Although we make every effort to ensure the security of your account and any information in our possession, please be aware that no way of transmitting or storing data over the internet is fully secure.
We keep your Personal Data for as long as you have an open account with us or as long as it is required to provide you with our Services. In some situations, we preserve Personal Data for extended periods of time if it is essential to comply with our legal responsibilities, resolve disputes, or recover fees due, or if relevant law, rule, or regulation permits or requires it. We may also keep information about you in an anonymized or aggregated form that does not identify you individually.
CALIFORNIA RESIDENT RIGHTS
You have the rights outlined in this section if you live in California. Please be aware that in the course of providing certain services to our customers, we may handle Personal Data of their end users or employees. If we are processing your Personal Data as a service provider, you should first contact the business that obtained your Personal Data to discuss your rights about that data.
- You have the right to seek specific information about how we collected and used your Personal Data in the previous year.
- You have the right to have the Personal Data about you that we have gathered deleted. This right is subject to several exceptions under the CCPA: for example, we may need to keep your Personal Data in order to provide you with the Services or to execute a transaction or other action you have requested. If one of these exclusions applies to your deletion request, we may refuse your deletion request.
We will not sell your personal information, and we haven't done so in the past 12 months. We do not sell the Personal Data of kids under the age of 16 years old, to our knowledge.
To exercise the rights described above, you or your Authorized Agent (defined below) must send us a request that (1) includes enough information to allow us to verify that you are the person about whom we have collected Personal Data (which may, subject to change, include your name, email address, account information if you are a customer, phone number, and/or other information you have provided us), and (2) describes your request in sufficient detail to allow us to fulfill it. A "Valid Request" is defined as a request that matches both of these conditions. Requests that do not satisfy these criteria may not be responded to. Only Personal Data given in a Valid Request will be used to authenticate your identity.
We will not treat you unfairly because you are exercising your CCPA rights. If you use your CCPA rights, we will not deny you our products or services, charge you alternative prices or rates, or provide you with lower-quality goods and services. However, as permitted by relevant data privacy regulations (including the CCPA), we may provide multiple tiers of our Services, with changing pricing, rates, or degrees of quality of the goods or services you get based on the worth of Personal Data we obtain from you. The following methods can be used to submit a Valid Request:
Send us a mail at: help@harvestrolley.com
Give us call: 281-665-4868
We do not knowingly collect or solicit Personal Data from children under the age of 16; if you are a child under the age of 16, do not attempt to register for or use the Services in any way, or send us any Personal Data. If we discover that we have gathered Personal Data from a child under the age of 16, we will remove it as soon as possible. Please contact us at help@harvestrolley.com if you feel a minor under the age of 16 has supplied us with Personal Data.
We do not intentionally "sell" the personal information of kids under the age of 16 who are California residents, as defined by the California Consumer Protect Act ("CCPA").
Your Rights and Your Consent
YOUR CONSENT AND NOTIFICATION OF CHANGE
By using our Site, telephone consultation, or mailing in requests for information you consent to the collection and use of your information by HarvesTrolley. If at some point in the future, there is a material change to our information usage practices that affect your personally identifiable information, we will notify you by e-mail. At the time of this message, you will be able to opt-out of the new information usage by sending a message to the following e-mail: help@harvestrolley.com. You should check this posted privacy statement for changes.
NEWSLETTER
If a user wishes to subscribe to our newsletter, we ask only for an individual’s e-mail address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications. Click here to unsubscribe to the HarvesTrolley newsletter.
THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through our Site.
TELL US WHAT YOU THINK
HarvesTrolley welcomes your questions and comments about privacy and/or this policy. Please contact us at help@harvestrolley.com.
25600 Westheimer Parkway, Katy Houston, TX 77494
Please also read the Terms and Conditions page on the site to understand additional terms and conditions which apply to the use of our Site.